Returns & Refunds Policy

 At GYMREBEL, customer satisfaction is our top priority. If something isn’t right with your order, we’re here to help!

Returns

  • You may return unused items within 30 days of delivery at GYMREBEL INC 
    6125 Starfield Cres Mississauga, L5N1X2  Ontario.

  • Items must be in their original condition, unworn, with tags, and in original packaging.

  • To start a return, please contact our support team with your order number.

  • Returns without prior contact may not be accepted.

  • If your return is accepted, we’ll send a return shipping label and full return instructions.

  • Certain items like personalized products, hygiene items, and sale items are non-returnable.

 

Refunds

  • Once we receive and inspect your return, we’ll process your refund within 5–7 business days.

  • Refunds will be issued to your original payment method.

  • Shipping costs are non‑refundable, unless the return is due to an error on our part (e.g., wrong or damaged item).

  • Please allow additional time for your bank or card provider to post the refund.

 

FREE GIFTS & PROMOTIONAL ITEMS

Free gifts and promotional items are provided as part of a qualifying purchase and are conditional on the order continuing to meet the requirements of the promotion.

If you return all qualifying purchased items from an order, any free promotional gift received with that order must also be returned.

If you want to keep the free gift or promotional item, the price of the item will be deducted from your Full refund + Delivery charges

If you make a partial return and the value of the merchandise you keep falls below the qualifying promotional threshold that applied when your order was placed, the promotional gift must also be returned.

For example, if your order qualified for a complimentary GYMREBEL towel and your return causes the remaining order value to fall below the applicable free-towel threshold, the towel must be included with your return.

If the remaining order value continues to meet the original promotional threshold, the promotional gift does not need to be returned.

Promotional gifts that are required to be returned must be unused, unwashed and in their original condition.

Promotional thresholds may vary by country, currency or promotion. The terms and qualifying threshold displayed for your market when the order was placed will apply.

 Damaged or Wrong Items

If your item arrives damaged, defective, or incorrect, please contact us immediately so we can make it right.

 

GYMREBEL Exchange Policy

At GYMREBEL, customer satisfaction is our priority.

  • Exchanges are accepted within 30 days of delivery.
  • Items must be unused, unwashed, and in original condition with tags and packaging.
  • Exchanges are allowed for size or color of the same product (subject to availability).
  • Final sale items, gift cards, and worn products are not eligible for exchange.
  • Customers are responsible for return shipping unless the item is damaged or incorrect.
  • If your requested size or color is unavailable, store credit or a refund will be offered.
  • To request an exchange, contact us  or email at info@gymrebel.fitness  with your order number.

GYMREBEL reserves the right to refuse exchanges that do not meet the above conditions.

📩 Questions?

Email us at info@gymrebel.fitness — we’re always here to support your fitness journey!